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CLIENT CARE COORDINATOR/CERTIFIED COUNSELLOR

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EMPLOYMENT TYPE: Are you passionate about helping people? Are you eager to work with a strong clinical staff in a relaxed yet professional atmosphere? If so, join the team at Chabad Lifeline, a non-sectarian organization dedicated to helping individuals and families affected by addiction. At Chabad Lifeline, individuals suffering from substance and behavioural addictions, as well as their family members, are guided by experienced and caring professionals through the process of healing and recovery.

 

SALARY AND BENEFITS: $60,000 - 70,000 (commensurate with experience); private medical insurance package

 

JOB DESCRIPTION: Reporting to the Clinical Director, the Client Care Coordinator will be part of our coordination team, while also providing mental health and addiction counselling and support to individuals and families.

 

Client Care Coordinator (50% of responsibilities)

- Coordinate management and compliance of client files using our centralized database system

- Receive weekly reports from each counsellor on their client caseload, including urine tests and open speaker meeting attendance, as well as outstanding fees to be collected (i.e. cancellations), while overseeing the weekly clinical meeting minutes

- Oversee client wait list, maintain centralized staff schedules, and manage counsellors’ caseload, while ensuring that clients’ needs are met in a timely manner

- Provide ongoing support to staff regarding care issues that surface during service delivery

- Gather necessary information to initiate client services

- Help maintain best practices by receiving feedback from clients/families regarding service delivery and maintaining a continuous assessment of client satisfaction

- Coordinate referrals to and from community resources (CLSC, hospitals, rehab centers) and other relevant services

- Ensure that client service and data management complies with Lifeline policies and procedures regarding confidentiality, ethical standards, and client care, while consistently updating and upgrading these practices to meet our needs as they evolve

- Think creatively to solve problems standing in the way of optimal client experience, care, and outcomes

 

Addiction and Families Counsellor (50% of responsibilities)

- Counsel patients individually, as families, and within group sessions as appropriate, demonstrating effective clinical skills

- Provide psychosocial counselling, support and education around issues related to addiction and mental health

- Be responsible for intakes and assessments, problem identification, treatment planning, recording progress notes, developing discharge plans, and review of continuing care plans

- Direct families to the appropriate resources, both in-house as well as outreach counselling in the community

- Other related duties as required

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EDUCATION AND OTHER REQUIREMENTS: We are looking for candidates with a Master’s degree in a relevant field and/or a Certified Addiction Counsellor. The candidate must have strong administrative skills, creativity, flexibility, and self-direction, as well as outstanding clinical and organizational experience, including experience working with people struggling with mental health and/or addiction problems. We are looking for someone who is able to demonstrate strong leadership skills. The candidate must be proficient in Word, Excel, PowerPoint, and Zoom.

 

TO APPLY: For more information, or to apply for this position, please send cover letters and resumes to director@chabadlifeline.com

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ADDICTION COUNSELLOR

 

EMPLOYMENT TYPE: Outpatient Addiction Centre – Chabad Lifeline is a non-sectarian organization dedicated to helping individuals and families affected by addiction. At Chabad Lifeline, individuals suffering from substance and behavioural addictions as well as their family members are guided by experienced and caring professionals through the process of healing and recovery.

 

SALARY AND BENEFITS: $55,000 - $63,000 (commensurate with experience); private medical insurance package

 

JOB DESCRIPTION: Providing psychosocial counselling, support, and education around issues related to addiction.

 

Specific duties include:

· Initial intake, screening and assessment of new clients

· Ongoing psychosocial support and counselling for existing clients

· Outreach Program – Education/ Prevention / Counselling

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EDUCATION AND OTHER REQUIREMENTS: BSW (with a minimum 5 years of work experience) or MSW or MA. Applicants with relevant certification and/or experience will also be considered. Excellent clinical and organizational experience is required, as well as creativity, flexibility, and self-direction. Shows strong initiative and independent judgment, has the ability to multitask, with proven critical thinking skills. Excellent verbal and written communication skills are required, as well as having the ability to work well in a team environment.

 

TO APPLY: For more information, or to apply for this position, please send cover letters and resumes to director@chabadlifeline.com

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YOUTH COUNSELLOR

 

EMPLOYMENT TYPE: Outpatient Addiction Centre – Chabad Lifeline is a non-sectarian organization dedicated to helping individuals and families affected by addiction. At Chabad Lifeline, individuals suffering from substance and behavioural addictions, and their family members, are guided by experienced and caring professionals through the process of healing and recovery.

 

SALARY AND BENEFITS: $45,000-$55,000 per year; private medical insurance package

 

JOB DESCRIPTION: Providing psychosocial counselling, support, and education to youth- at-risk on issues related to substance use, abuse, and addiction, as well as participating in continued development of the youth department. Youth-at-risk may present with behavioural or substance abuse or addiction issues, and/or may come from families affected by addiction. Counselling and support provided to youth is not limited to addiction, but can also address issues related to relationships, self-esteem, bullying, anger and stress management, etc.

 

Specific duties include:

• Initial intake, screening and assessment of new clients

• Ongoing psychosocial support and counselling for existing clients

• Program development, including creation, implementation, and evaluation of programs for youth-at- risk

• Outreach Program – Education / Prevention / Counselling

• Liaison and contact with schools, hospitals, community organizations, 12-step community, other clinical referrals

• Presentations in high schools

• Direct activities in the high schools (psychoeducation, prevention strategies, skills streaming, individual therapeutic interventions, group presentations)

• Other duties as required

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EDUCATION AND OTHER REQUIREMENTS: BSW (with a minimum 5 years of work experience) or BA/B.Sc in related field or MSW or MA. Excellent clinical and organizational experience is required, as well as creativity, flexibility, and self-direction. Shows strong initiative and independent judgment, has the ability to multi-task, with proven critical thinking skills. Excellent verbal and written communication skills are required, as well as having the ability to work well in a team environment.

 

TO APPLY: For more information, or to apply for this position, please send cover letters and resumes to director@chabadlifeline.com

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